The current COVID-19 epidemic has impacted all of us in numerous ways, and at Classic Marble Restoration, we have made it our mission to keep your family and our team safe while still providing premier marble restoration and maintenance services. As such, we are taking every precaution possible to ensure that every one of our team members who enters your home is safe, healthy, and employing best practices.
The Actions We Are Following
1. We Enter Your Home with Safety Protocols in Place
We respect your house and family’s safety. So, when we enter your home, every member of our team will wear masks and gloves – whether they are conducting an initial consultation or performing routine maintenance.
Our team has clear instructions not to enter homes if they haven’t used hand sanitizer, haven’t washed their hands, or do not feel well. Of course, we also highly recommend and practice social distancing and trying to create as much space as possible to protect both our employees and our clients. Before leaving, our team will sanitize everything they may have touched to ensure your safety.
2. We Have Found New Ways to Actively Communicate Throughout the Process
We aim to please and understand the less contact, the better! Another option we are now offering is to have more telecommunication sessions when planning out your marble restoration or maintenance routine. This will allow our team to explain, in detail, what will happen and outline costs, timelines, and more. While we will need to come see your property before we begin the initial planning process, by talking about it beforehand and answering any initial questions via phone or email, we keep you, our team, and our other clients safer.
3. We Stay on Top of the News & Any New Safety Protocols that Arise
Our team is continuously staying abreast of the news and the latest COVID prevention methods. We take safety and sanitation very seriously. If you have any questions, we have assigned a pandemic point-lead to help us get through this trying time. This liaison stays up to date on all federal, state, and local legislative changes. Every day, we refine and improve our safety plan to ensure everyone stays safe and keep our business operating at its best. If ever a question arises, please contact us.
4. We Promote Honesty Among Our Workers
Many companies have been struggling with issues regarding honesty among their employees. Many times, employees will come to work even if they feel sick or have been in contact with someone who has tested positive for COVID. At Classic Marble Restoration, we work with our employees to ensure that they feel empowered and protected should they need time off from the job or time to self-quarantine. We believe this keeps everyone safer and promotes one of our company pillars of integrity, which we strive to exhibit in all we do.
Viruses and Marble Surfaces
Owners of marble surfaces, whether that’s in a home, commercial space, or yachts, have been reaching out to us wondering what this virus means for their stone countertops. To learn more about how viruses interact with marble stone surfaces visit our Viruses & Marble Stone Surfaces page.
Contact Classic Marble Today
If you have any questions about how we will handle your health and safety when we arrive at your property to perform any of our services, please reach out to our team. We are happy to talk you through our process and find a way to get the job done while ensuring your complete comfortability and peace of mind. As always, we are here to help you and protect your marble and other natural stones – even if that means taking some extra precautions.
Does your natural stone need some attention? Contact our amazing team at Classic Marble Restoration. Get a FREE marble assessment today!Our Response to COVID-19: Marble & Natural Stone Maintenance/Restoration