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FAQ

Not sure… ask Us! We are more than happy to answer any questions that you may have!


processQ: Is Marble Polishing and Marble Restoration messy?

A: At Classic Marble Restoration, Inc. we treat your home as if it were our own – with respect and cleanliness. The majority of our procedures are performed with water to eliminate the creation of dust.


Q: What do you do with our furniture while you are working on our floors?

A: We will move all furniture within reason. Our Team is capable to shift around your couches, tables, and anything else that is not “built-in” or dangerous if not moved by proper handlers. To ensure that everything goes back into their proper place we will take pictures of your rooms prior to re-arranging your items. However, we do recommend that you remove small table-top and personal items from your furniture prior to our arrival to make our process as efficient as possible.


Q: Do you provide FREE estimates?

A: Yes.


Q: Once you complete your service will I be required to have professional follow-up care?

A: Typically speaking, you should have some form of annual marble maintenance performed on your floors. Marble cleaning and natural stone sealing them once per year will help to ensure that your floors are resilient and stay looking great. Classic Marble Restoration, Inc. will also educate you in dealing with your stone on a day-to-day basis as well as recommend safe cleaning products.


Q: Will I still get stains in my marble and natural stone if it is sealed?

A: Contrary to common-belief, you may still get stains even when your stone is sealed. However, most of the blemishes you find from everyday use are actually “etches” and not “stains.” Etches are generally caused from caustic products and acids, such as: citric acid, alcohol, hairspray, vinegar, and bleach. They usually appear as colorless dull spots. Stains are discolorations inside the stone that are caused by oils and dark liquids, like wine and ink. In many cases these stains can be extracted – but sometimes they can not.


Q: What is your pricing?

A: Prices will vary depending on the type of stone, extent of damage to repair, degree of difficulty, and size of the job. We do have minimum service charges for smaller services – and on the contrary, the larger the area, the better the price per sq ft will be tp refinish.


Q: Do you sub-contract labor?

A: No. We have never sub-contracted another employee or company to perform our work. Our employees are all personally vetted, and are trained by our own Marble technicians and management. They are all dedicated employees of Classic Marble Restoration.


Q: How far will you travel?

A: Our local service area is Palm Beach, Broward, and Dade Counties. However, if the job is sizable, we have the capability and experience to travel and accommodate. We have worked on private islands, international cruise ships, exclusive residences in the Bahamas and South America.


Devin VanceFAQ

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